Responsibilities & Duties
- Warmly greeting all customers and visitors
- Handling phone/email reservations and enquiries in a polite and timely manner
- Scheduling appointments and documenting guest notes and feedback
- Ensuring the reception area is well presented at all times
- Other general administrative tasks
- Using knowledge of the spa and hospitality industry to provide product and service solutions
Requirements
- Prefer candidates with experience working in a hotel spa environment
- Native or business-level English. Conversational-level Japanese preferred
- Basic computer operation skills
- Ability to multi-task and maintain composure
Standard Working Hours
- Variable working hours system on a monthly basis (7 hours per day)
- Typical working hours: 13:00 - 21:00 (1 hour break)
- 8 days off / per month
- Shift system (requests will be considered), monthly rosters
Employment Benefits
- Salary JPY 1,600 per hour
- Seasonal Grand Hirafu and Hanazono Lift Pass (Individual)
- Discounts on a variety of Rikka products and Hotel Food & Beverages, ski rentals, yoga etc
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Staff accommodation may be available upon request (includes shuttle bus to and from work)
- Uniforms provided
- Training program and support provided
Please don't hesitate to send an e-mail with your resume and a cover letter to [email protected]